| O'Brien's Irish Cottage offers a fully secure site. Conduct your shopping with confidence.  An Irish Blessing | "How sweetly lies old Ireland Emerald green beyond the foam, Awakening sweet memories, Calling the heart back home." |  Irish Turf Peat Incense Cottage Gift Box The ambience the aroma creates will rekindle for you the romance and nostalgia of Ireland. Travellers to the Emerald Isle will instantly recall this as a lovely aromatic rememberance!
Warm these cold winter evenings with Fitzgerald's Irish Turf Now in stock!!  Buy Now!
Fitzgerald's Irish Turf Six Pack For the authentic aroma of the "Emerald Isle", burn Fitzgeralds Irish Turf today. Notice AOH & LAOH Members Please go to AOH News For Available Discounts! Proudly display the AOH Throw as a symbol of the love and connection to the Land we Love so well. Available as the LAOH Throw also. Note: a donation from the sale of each Throw is directed to Project St. Patrick. Take Pride in Our Heritage Your Family History and Coat of Arms are available for immediate shipment. For more information see: Heraldic Family or Clan Crests  For special offer on O'Brien Family History go to O'Brien Clan Traveling to Ireland in 2011 ? Go to Touring Ireland | | Shipping Information
Processing Your Order We receive notice of your order as soon as it is submitted. An order number is assigned that would be used for any correspondence regarding your order. Your order and payment will then be confirmed and in-stock merchandise will be sent out within 48 hours. We strive to inventory as many of the over 2,000 items we represent, however if a product is out of stock, please allow 2 – 3 weeks for delivery. We will notify you of delivery times required for Special Order merchandise. Credit card charges will be processed prior to the time of shipping. No order may be shipped until authorization of payment is received from a credit card vendor. Note: O’Brien’s Irish Cottage accepts Visa, MasterCard, American Express or Discover and arrangements may be made for Money order or Bank check payment.
Shipping Rates and Delivery Times
| Cost of Order |
Shipping Charge* |
| $ 0 - 25.00 |
$5.95 |
| $ 25.01 – 49.99 |
$7.95 |
| $ 50.00 – 74.99 |
8.95 |
| $ 75.00 – 99.99 |
9.95 |
| $ 100.00 - 149.95 |
10.95 |
| $ 150.00 - 199.99 |
12.95 |
| $ 200.00 - 249.99 |
13.95 |
| Over $ 250.00 |
15.95 |
Orders will be shipped by the best available means. FedEx, UPS or United States Postal Service will be used as deemed most expedient. Note that shipping charges include insurance and handling. Larger items or special shipping requests may require special handling charges—you will be advised before the order is processed if additional fees are required. Return and Cancellation Policy If there is a need to return or exchange an item or cancel an order we offer the following policy to our on-line guest:
1. An order that has not been shipped may be cancelled at any time. There will be no charge unless a “Custom order” is in process at that time a cancellation fee will be incurred to cover in process costs of the item. All items must be returned in original condition and manufacturer’s packaging with all packing slips, tags and inserted literature included. Note: Personalized or Sale items are not returnable. Items marked as “Custom Order” on your invoice, will indicate those items excluded from this Return policy. Examples of such items include Heraldic items, wedding rings or Signs and plaques.
2. To Return or exchange an item call Customer Service at 586-566-9686 or e-mail Customer Service at service@obriensirishcottage.com to request a Return Merchandise Authorization ( RMA ) number. An RMA must be requested within 10 days of receipt of merchandise
3. Shipping charges will not be refunded, except in the case of an error on the part of O’Brien’s Irish Cottage. Then both the cost of the item and shipping charges will be returned. Freight damaged items should be processed by the Freight forwarding company.
4. Orders returned as “Refused” are subject to a 25% restocking charge including the cost of shipping.
5. Returns will be shipped pre-paid to the following address:
O’Brien’s Irish Cottage Attention: Returns Manager 13717 19 Mile Road Sterling Heights, MI 48313 Site Security and Privacy Policy Shopping online at O’Brien’s Irish Cottage is safe and secure. You can be assured that we will not share, sell or give your information to any third party. All personal information is encrypted and is not available to anyone over the internet. Our website uses SSL encryption to securely process your order and payment information. If you have concerns or questions about site security please contact us at Customer Service at service@obriensirishcottage.com .
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